Business process audit is an independent check that allows you to assess the level of efficiency, identify and eliminate problem areas in the work of the company. Knowledge of the key, internal processes makes it possible to determine the strengths of the business, to outline the ways of development and optimization.
Business process audit is a service of the UCMS Group. We work with clients in Kyiv, in other cities of Ukraine, we serve foreign companies. Internal divisions of the company are not always able to objectively check their work, and we will provide an independent and impartial report.
An audit is carried out for the following purposes:
It is worth ordering an independent study in cases of key customers leaving, when complaints appear, when internal instructions and regulations do not contribute to productivity growth.
We propose to conduct:
An audit is possible in an express format (takes 1-2 days), a thorough one – according to the Due diligence methodology. Terms and cost of services are discussed individually when concluding a contract.
The first step of audit research is collecting primary information, formulating project objectives, studying documents, interviewing stakeholders. Further steps:
You can order complex studies or check individual areas, for example, conduct an audit of the management system.
At the end of the analysis, the customer receives a report with a detailed overview of the investigated processes, identified potential risks, recommendations for optimizing commercial activities. We also issue:
After the implementation of the recommendations, the efficiency and productivity of business activities, the quality of control increase, and time and financial costs are reduced. Documentation complies with legal requirements, industry standards, internal policies.