Through the Employee Self Service portal, employees can view personal and contractual data. The portal also allows the employees to send online requests for leave and excused absences, which are sent by e-mail to be approved by managers.

Data regarding time & attendance is automatically transferred to the payroll and HR software.

Siemens is a global powerhouse in electronics and engineering, operating in the energy, healthcare, industry and infrastructure sector. Siemens has been present in Romania for over 100 years and is the largest Europe-based electronics and electrical engineering company.

The customer satisfaction survey was conducted among app. 150 customers in accordance with the Quality Management System based on the ISO 9001:2008 standard.

"Building long-term relationships with our customers and improving the quality of services are the key drivers for our business strategy", said Andrey Shabanov, VP Service UCMS Group EMEA. "The main point of this research is not just good results. The point is about what has led us to these results – the effective and skilled work of our team. Thanks to the feedback from our customers, we can identify the gaps and improve our performance. In the future we will continue our efforts to offer outsourcing services which meet the needs and high expectations of our customers".

We welcome Snamprogetti Romania as our customer!

Snamprogetti is one of the main international Energy&Construction contractors, with activity in 101 countries. The company operates as a contractor for the design and implementation of large-sized projects in fields such as refinery and gas plants, chemical, petrochemical,  infrastructure, power and onshore and offshore pipeline systems.

We are pleased to welcome the Roma Education Fund as our new Customer in Hungary.

The Roma Education Fund (REF) was created in the framework of the Decade of Roma Inclusion in 2005.  Its mission and ultimate goal is to close the gap in educational outcomes between Roma and non-Roma. In order to achieve this goal, the organization supports policies and programs which ensure quality education for Roma, including the desegregation of education systems.

UCMS Group Hungary provides payroll services for expatriate employees to various customers, such as arranging work permits, calculating personal income taxes and social security contributions and performing other related payroll tasks.

"We needed a provider of HR and Payroll processes with reliable and friendly service," - says Vladimir Galstyan, Financial Controller, Sidel Russia. – "So when we made a choice for UCMS Group Russia, I guess we found exactly what we were looking for. UCMS Group Russia has extensive experience, good technological base and expertise in HR and Payroll Outsourcing."

About Sidel

Sidel is one of the world’s leaders in solutions for packaging liquid foods including water, soft drinks, milk, sensitive beverages, edible oil, beer and alcoholic beverages.

Located in some thirty markets, Sidel works for the biggest names in the international food sector including Coca-Cola, PepsiCo, Danone, Nestlé, Heineken, and more. The company headquarters is located in Switzerland.

"We are glad to announce another great outsourcing professional among our partners, " — says Sergey Makedonski, President of the Association "ASTRA", co-chairman of IAOP Russia Chapter. — "For the past 16 years UCMS Group Russia has proved to be a reliable and experienced provider of HR, Accounting and Payroll Outsourcing. Our partnership is intended to facilitate the creation of valuable information regarding the industry, stimulate demand for business process outsourcing, as well as promote the international experience and industry standards."

"We clearly see that the awareness of the outsourcing trends and issues is extremely small in Russia. So we need to inform Russian managers about new outsourcing tools and technologies on an ongoing basis," — says Andrey Shabanov, VP Service UCMS Group EMEA. — "We can contribute by sharing our expertise and proven business models and processes. I am confident that our partnership will help reduce the perceived risks of outsourcing from potential customers and set forward the development of a fully-fledged outsourcing market in Russia."

About ASTRA

Russian National Association of Strategic Outsourcing (ASTRA) is a professional organization aimed at setting up industry standards as well as promoting outsourcing as an industry and profession.

The strategic goal of ASTRA is to form and develop the outsourcing market in Russia and CIS. ASTRA members are leading companies working in the Russian outsourcing industry. In 2010 ASTRA has joined the global outsourcing group as an Affiliate Association and will take the leadership role in IAOP’s new Russia chapter, providing a forum for outsourcing professionals in the country to network, share best practices and promote the industry.

To learn more, visit www.astra-partners.ru

About IAOP

The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 110,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses.

To learn more, visit www.IAOP.org

We have a good reason to be proud – Saint-Petersburg and Moscow are placed on the 33rd and 46th positions. Thus, the two Russian capitals were included in the TOP-50 global outsourcing centers.

The ranking can be reviewed on a special map prepared by Tholons company -http://www.tholons.com/TholonsTop100/index.html. The report classifies outsourcing locations into 3 groups: Established, Emerging and Aspiring. There are also locations “On Tholons Radar” which aspire to be included in future reports. 

John Grove & Partners is a Czech company operating exclusive boutiques of Girard-Perregaux, Boucheron, Vertu, Hublot, Audemars Piguet, Tag Heuer and La Perla. In Budapest, the company has two stores on the famous Andrássy street: a VERTU store with mobile-devices and the recently opened Hublot store offering products manufactured by this renowned Swiss watchmaking house.

We are pleased to welcome John Grove & Partners as our new Customer in Hungary.

The HR solution based on a modern technology has been rolled out to all regional branches of the bank, and has become the first unified human capital management system within the Alfa-Bank.

“Prior to the cooperation with UCMS Group Russia we didn’t have any end-to-end HR solution that provided the ability to manage all the key HR services on a single platform”, said Svetlana Potapova, Chief Technology Officer of HR systems, Alfa-Bank Group . “In the early 2000's there were attempts to implement such a solution, but for various reasons they were not completed. The biggest challenge of this project has been the fact that there were no solutions on the market that could have met the specific requirements of the Bank at that time”.

“Before starting the project we took into account all of the challenges experienced during earlier attempts of HR process automation”, said Andrey Shibanov, Human Resource Director, Alfa-Bank. “We explored the market and short-listed seven most interesting solutions. In the end, the solution from UCMS Group stood out with a good value proposition, broad integration functionality and strong performance capabilities that could be seamlessly integrated to the existing business processes of the bank”.

About Alfa Bank

Alfa-Bank is the Russia’s largest private bank in terms of total assets, total equity and customer accounts.  Founded in 1990, Alfa-Bank is a full-service bank operating in all sectors of the financial market, including retail and corporate lending, investment banking, trade finance and asset management.

A simple authentication into the interface through Altex intranet clears the need of implementing other access control systems that would use magnetic cards or biometric data.

Altex is the leader of retail electronics, appliances, IT&C and multimedia market in Romania, with over 79 stores located across the country and 1500 employees.